UCVue Intelligent CDR Billing & UC Analytics Software
Unlock powerful insights from your call data. Optimize costs, enhance communication performance, and gain full visibility with our comprehensive platform - deployable on-premises or in the cloud.
Comprehensive Feature Set
Everything you need to analyze, manage, and optimize your call operations.
UC Analytics
Analyze usage and performance across your Unified Communications platforms.
AI Analytics
Leverage AI for deeper insights, trend prediction, and anomaly detection.
Call Reporting
Generate detailed reports on call volume, duration, costs, and destinations.
Call Accounting
Accurately track and allocate call costs across departments or users.
Contact Center Metrics
Monitor key performance indicators (KPIs) for your contact center.
Cross-Platform Support
Supports Cisco CUCM & Webex Calling. Microsoft Teams & Zoom Phone coming soon!
Real-time Dashboards
Visualize live call activity, agent status, and queue performance instantly.
Call Queue Analytics
Analyze wait times, abandonment rates, and agent performance.
User-Friendly Interface
Intuitive design makes it easy to navigate, generate reports, and find insights.
Unlimited Data Retention
Store your historical call data indefinitely for long-term analysis.
Call Flow Visualization
Visually map and understand complex call routing and transfers.
911 Call Alerts
Receive immediate notifications for emergency calls made through your system.
Flexible Deployment Options
Choose the deployment model that best suits your security, scalability, and management needs.
On-Premises
Deploy within your own infrastructure for maximum control over data and security.
Cloud (SaaS)
Leverage our fully managed Software-as-a-Service offering for ease of use and scalability.
Hosted Datacenter
Run in one of our secure global datacenters: Americas, EU, or Asia.
Ready to Gain Control Over Your Call Data?
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